Shipping

We will deliver the goods in accordance with the delivery option selected by you during the order process.Orders are processed and delivered on working days only (Monday through Friday, excluding bank holidays).

Orders placed on Saturday and Sunday will be processed on the next business day.

We offer free shipping anywhere within United Kingdom for orders over GBP40.

Flat Rate shipping of GBP 5 will apply to all orders less than GBP40.

Deliveries will be sent via Post and depending on the location should arrive within 2-7 days.

Overnight Delivery is restricted to London Metro only

INTERNATIONAL ORDERS

We currently ship WORLDWIDE.

Standard Delivery

Please allow 10-21 business days for delivery of your order.

Express Delivery

Please allow 7-12 business days for delivery of your order.

DHL Express Delivery 3-4 days

DHL will make 2 delivery attempts to your delivery address. If unsuccessful, your package will be delivered to a DHL service point. Your package will be stored there for 10 days. If the package is not picked up within 10 days, your package will be returned to our facility and a refund will be issued.

Return Policy

Purchases made on our website may be returned up to 30 days after confirmed delivery for a refund in the original form of payment. Shipping fees are nonrefundable. Please report missing, damaged, or defective products within 30 days of delivery, and we will replace damaged or defective products at no additional charge.

DELIVERY RULES AND RESTRICTIONS

We will deliver the goods in accordance with the delivery option selected by you during the order process.

To the best of our ability, orders received by 11am, Monday to Friday, will be dispatched the same day for express delivery option and the following day for standard delivery.

Orders are processed for delivery on working days only (Monday through Friday, excluding public holidays).

VOSIE  does not accept any liability whatsoever for delayed delivery caused by any third party. As soon as you have received the goods, you will assume all risk in the goods.

Please contact vosiecosmetics@gmail.com for more details.